Privacy Policy

Effective Date: 01/01/2026

Welcome to Buoyancy Software.

Our organization is a Microsoft Partner providing custom software development, SaaS solutions, cloud consulting, and IT outsourcing services to clients across the United States, Canada, Germany, Austria, Australia, and other regions.

We are committed to maintaining the privacy, confidentiality, and security of the data entrusted to us. This Privacy Policy explains how we collect, process, use, store, and protect information in the course of our business operations.

Our Role in Data Processing

Depending on the nature of the engagement, our organization may act as:

• Data Processor – when handling personal data on behalf of clients

• Data Controller – for data related to our website visitors, marketing, and internal operations

When acting as a Data Processor, we process data strictly according to client instructions and contractual agreements.

Information We Collect

Information Provided Directly

• Name

• Email address

• Phone number

• Company information

• Project requirements

• Contract and billing information

• Communication records

Client Project Data

During service delivery, we may process:

• Application data

• Database records

• End-user information (as per client systems)

• System architecture details

• API credentials and integration keys

• Cloud configuration details

Such data is handled under confidentiality obligations and contractual agreements.

Automatically Collected Website Information

• IP address

• Browser type

• Device details

• Pages visited

• Usage behavior

How We Use Information

• Deliver software development and cloud services

• Provide support and maintenance

• Respond to inquiries and proposals

• Improve our website and services

• Ensure cybersecurity and system integrity

• Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

5. Cloud Infrastructure & Microsoft Technologies

As a Microsoft Partner, our organization frequently utilizes Microsoft technologies including:

• Microsoft Azure

• Azure App Services

• Azure SQL Database

• Azure Key Vault

• Microsoft 365 services

Cloud environments are configured following Microsoft security best practices and enterprise-grade compliance standards.

6. International Data Transfers

Since we serve clients globally, data may be processed across borders.

For clients located in the European Union or other regulated jurisdictions, we implement:

• Data Processing Agreements (DPA)

• Contractual confidentiality obligations

• Secure cross-border transfer safeguards

• Access control policies

• Industry-standard encryption practices

We process personal data only under documented instructions.

Data Security

• Secure cloud hosting environments

• HTTPS/TLS encrypted communication

• SHA-256 encryption for sensitive data where applicable

• Role-based access controls

• Secure credential storage using Azure Key Vault

• Controlled internal access policies

• Regular system updates and monitoring

While we take reasonable precautions, no system can guarantee absolute security.

Confidentiality & Intellectual Property Protection

All client data, source code, proprietary information, and intellectual property are treated as strictly confidential. Access to client information is limited to authorized personnel only and is governed by contractual confidentiality agreements.

Data Retention

• For the duration of contractual engagement

• As required by applicable laws

• For legitimate business purposes such as audit and compliance

Upon termination of services, data is handled according to contractual terms, including return or secure deletion where applicable.

Cookies & Website Tracking

Our website may use cookies to enhance functionality, analyze website traffic, and improve performance. Users may disable cookies via browser settings.

Your Rights

Subject to applicable laws (including GDPR where applicable), individuals may have the right to:

• Access personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Request data portability

Compliance Commitment

• General Data Protection Regulation (GDPR)

• Applicable U.S. data protection regulations

• Canadian privacy laws

• Australian Privacy Principles

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised Effective Date.

Contact Us

Buoyancy Software
Ahmedabad, India
Email: info@buoyancysoftware.com
Website: buoyancysoftware.com